Terms & Conditions

Bagru Crafts
Website: https://bagrucrafts.com
Email: contact@bagrucrafts.com
Last Updated: 01-10-2026

1. Acceptance of Terms

By accessing or using https://bagrucrafts.com ("Website"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website. These Terms apply to all visitors, users, and customers.

2. Eligibility

You must be at least 18 years of age to create an account or make a purchase on this Website. By using the Website, you represent that you meet this requirement.

3. Account Registration

  • You may create an account using your name, email address, and mobile number, or by using Google Login.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You agree to provide accurate, current, and complete information during registration and to update it as necessary.

  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behaviour.

4. Products and Services

  • All products listed on the Website are subject to availability.

  • We make every effort to display product colours and details accurately. However, actual colours may vary depending on your device's display settings.

  • We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

5. Pricing and Payment

  • All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Payments are processed through Razorpay. By making a payment, you agree to Razorpay's terms and conditions.

  • We reserve the right to change prices at any time. Changes will not affect orders already confirmed.

  • In the event of a pricing error, we reserve the right to cancel the order and issue a refund.

6. Order Acceptance and Cancellation

  • Your order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.

  • You may cancel your order before it is dispatched by contacting us at contact@bagrucrafts.com. Once dispatched, the return policy applies.

  • We may cancel orders due to product unavailability, pricing errors, suspected fraud, or violation of these Terms. In such cases, a full refund will be issued.

7. Shipping and Delivery

  • We ship to locations within [Insert Service Area, e.g., India].

  • Delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays, weather, public holidays).

  • Risk of loss or damage to products passes to you upon delivery.

8. Returns and Refunds

Returns and refunds are governed by our Return, Refund & Cancellation Policy, which is available on the Website and forms part of these Terms.

9. Google Login and Third-Party Services

  • The Website offers Google Login as an authentication option. Your use of Google Login is subject to Google's terms and policies.

  • The Website uses Google Analytics to improve user experience. By using the Website, you acknowledge that such tracking technologies are in use, as described in our Privacy Policy.

10. Intellectual Property

  • All content on the Website, including text, images, logos, designs, and product photographs, is the property of Bagru Crafts or its licensors and is protected by applicable intellectual property laws.

  • You may not reproduce, distribute, modify, or use any content from the Website without our prior written consent.

11. Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful purpose.

  • Attempt to gain unauthorised access to the Website, its servers, or any connected systems.

  • Interfere with the proper functioning of the Website.

  • Impersonate any person or entity.

  • Engage in any activity that could harm the Website or other users.

12. Limitation of Liability

To the maximum extent permitted by law, Bagru Crafts shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Bagru Crafts, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your misuse of the Website.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts at [Insert City, e.g., Jaipur, Rajasthan].

15. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

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